• 6 Lessons

    Building the Business Case

    <p>Your price is always a cost until you demonstrate value. LiquidSMARTS teaches how to partner with your customer to quantify their pain point and demonstrate how the value of your solution will far exceed the selling price.</p>
  • 8 Lessons

    Essentials of Change Management

    Change is often a complex and difficult process. Leading successful change requires new thinking and new tools. In this course we introduce a valuable framework…
  • 1 Lesson

    Essentials of Sales Compensation

    Variable compensation is unique to the Sales function. In order to understand the motivations of sales and to influence change, it is important that a…
  • 1 Lesson

    Essentials of Sales Forecasting

    One of the very first tasks given to a Sales Operations team is to provide accurate visibility into the sales forecast for the business. In…
  • 1 Lesson

    Essentials of Sales Performance Measurement

    Telling the story of the sales team through data is the focus of this module. We introduce you to frameworks to help you build measurements…
  • 15 Lessons

    Essentials Of Sales Process

    <p>In sales you need a repeatable process as the foundation for success. LiquidSMARTS will teach you DealSMARTS a simple yet powerful sales process in a way that is easy to remember, apply and impact your ability to close deals and win.</p>
  • 1 Lesson

    Essentials of Sales Services

    Sales Operations can be a force multiplier that adds efficiency to sales. One key way this is accomplished is by centralizing the execution of tasks…
  • 1 Lesson

    Essentials of Sales Technology

    Implementing and operating Sales Technology is a critical function of Sales Operations. In this module we describe the business context of sales systems, discuss how…
  • 1 Lesson

    Introduction to Sales Operations

    <p>The starting point for any Sales Operations professional.</p> <p>We cover:</p> <ul> <li>Defining Sales Operations</li> <li>The Evolution of Sales Operations</li> <li>The Benefit of Systems Thinking</li> <li>Guiding Principles for Sales Operations</li> <li>The Six Practice Areas of Sales Operations</li> </ul> <p>Four Modules - approximately 60 minutes</p>
  • 15 Lessons

    Leadership And Influence

    <p>Highly effective leaders have mastered the ability to influence others. In this module LiquidSMARTS will teach you how to create and maintain relationships, create meaningful differentiation and decision making.</p>
  • 16 Lessons

    Masterclass – Leading Sales Operations

    Learn to build a successful Sales Operations function and your own career in the process. This course was designed by seasoned practitioners and is full of practical advice and tips which come only from being on the front lines of this exciting, evolving function of Sales Operations. Each week you will have one or more e-learning modules available to review at your own pace and then will participate in a live coaching call to review additional material. On our weekly calls you will hear from guest practitioners, industry experts and thought leaders. <strong>Bonus Materials</strong> <ul> <li>Certificate of completion for display on your social network sites</li> <li>A one-year Professional level membership to the Global Sales Operations Association</li> <li>24/7 access to an exclusive course group inside SOPSA</li> <li>Multiple templates and examples which can be used royalty free</li> </ul> <strong>Three Bonus Courses</strong> <ul> <li>Conducting a Sales Kickoff Meeting</li> <li>Running and delivering a successful President’s Club program</li> <li>Building a Go-to-Market Strategy</li> </ul>
  • 26 Lessons

    Relationship Building

    Building and managing relationships is key to success in Sales Operations just as in every other function. In this module we will cover important topics…
  • 80 Lessons

    Sales 101 for Sales Operations

    <p>We all come to Sales Operations from different paths. Some come from Finance, others from IT...some from Marketing and others directly from time at a university. </p> <p>We built this course with our friends at LiquidSmarts to provide Sales Operations team members with a crash course in sales. We selected modules which your Sales team will have been trained in, as well as other, more advanced topics in strategy and tactics, which will allow you to become a valuable participant in meetings with sales leaders.</p> <p>This course has 80, bite-sized, modules which can serve as an intro and as an ongoing reference throughout your career.</p>
  • 29 Lessons

    Sales Communication

    <p>Like an artist uses paint to create a masterpiece, Sales professional use words to create value with customers. In this module LiquidSMARTS takes a deep dive on many important elements of effective communication including body language, questioning, interpersonal influence and behavioral style adaptation.</p>
  • 22 Lessons

    Strategy & Tactics

    <p>With DealSMARTS as a foundation to your selling process, you need to be fully equipped with strategies and tactics to avoid a range of challenges and failure points. In this module, LiquidSMARTS equips you with a range of skills that you can put into practice immediately to make a difference.</p>
  • 17 Lessons

    Time and Priority Management

    <p>To quote Dr. Gunter Wessels, founder of LiquidSMARTS, “The only thing we can’t make more of is time, so sell well”. Time is your most precious commodity but with many competing priorities, interruptions, and distractions, it passed quickly. In this module, LiquidSMARTS will teach you timeless techniques and strategies to value, preserve and invest your time wisely.</p>